|  +64 274 342277
Your Cottage

Your front yard

You Can Stay Here!

At the foot of the Alps!

Learn More
Your Cottage

Your tiny village

You Can Stay Here!

At the foot of the Alps!

Learn More
Your Cottage

Your neighbours - trees and mountains

You Can Stay Here!

- Quiet -

Learn More
Your Cottage

Your cottage

You Can Stay Here!

New, clean, spacious

Learn More
Your Cottage

Your view

You Can Stay Here!

By Lake Pukaki

Learn More

Online Booking: Terms & Conditions

Last Updated: 24-Feb-2020

This online booking service is provided by bookmtcook.com. By using this service you agree to all of these terms and conditions set out below:

Online Booking

We accept online bookings fromthis website.

We accept payment with: Visa and Mastercard.

Check-In: After 2:00pm - early check-in may be available by arrangement.
Check-Out: Before 10.00am - late check-out is sometimes available by arrangement.

Changes and cancellations to bookings made up to 7 days before the arrival date/time are without charge; thereafter the deposit may be charged. The total value of the booking may be charged if changes/cancellations are made with less than 7 days notice.

Other Policies

  • If you let us know your preferred bedding configuration in the special requests section below beds can be made up as required.
  • Adults over the age of 16 years only.
  • Smoking not permitted.
  • Pets not permitted.


All online bookings are completed only when the customer has finished the entire booking process and has been issued with a booking request or confirmation and a unique booking reference. The customer is responsible for checking that all details of their booking confirmation/request are correct and are as intended. If the booking is not as intended then the customer may cancel a booking without charge providing that they inform the accommodation supplier within 30 minutes of the reservation being made.

Payment For Bookings

The customer agrees to pay the required deposit directly to the accommodation supplier using one of the payment methods that the accommodation supplier supports. If the customer opts to phone through credit/debit card details, pay by internet banking or via PayPal, then this must be done within 1 hour of the booking being made, otherwise the reservation will automatically be cancelled. If the customer opts to pay the required deposit by credit/debit card then the accommodation supplier will charge any agreed deposit or any change or cancellation charges directly to the card details supplied at time of booking. mtcook.com does NOT charge the customer's credit card directly or make any other booking or transaction based fee to either party. If the required deposit cannot be obtained using the card details provided by the customer then the accommodation supplier will make reasonable attempt(s) to contact the customer and may opt to cancel the booking if alternative arrangements for payment cannot be negotiated. If the customer's credit card is due to expire before the customer is due to stay then the customer must provide the accommodation supplier with their new card details when the new card is issued. The Accommodation Supplier may cancel a booking if the customer does not inform the accommodation supplier of their new card details or make alternative arrangements for guaranteeing the booking. All prices quoted are in NZD $ / New Zealand Dollars and include GST.

Changing Or Cancelling A Booking

Please contact the accommodation supplier directly if you wish to change or cancel a confirmed booking (see your confirmation for their contact details). mtcook.com is unable to make changes or cancellations to bookings on your behalf. If you change or cancel a booking then the accommodation supplier may make additional charges as per their policies advised at time of booking. mtcook.com does not make any additional charges for changing or cancelling a booking. Please note that an accommodation supplier is entitled to cancel an entire booking if you change or cancel part of a booking if the remaining booking does not meet their minimum stay policies.

Double Bookings / Cancelled Bookings

In the rare event of the accommodation supplier being unable to provide the customer with the service as booked, the accommodation supplier will inform the customer as soon as possible and make reasonable attempts to remedy the situation by seeking alternative accommodation of a similar price and quality for the customer. If no alternative accommodation is available then the booking may be cancelled and any payment made will be refunded in full by the accommodation supplier.

Travel Agents / Wholesalers

Rates displayed via this online booking service are non-commissionable unless otherwise advised.



mtcook.com regularly reviews the content of the website to ensure that information is accurate and is not misleading. mtcook.com takes no responsibility for the corruption of information held in the system website / database.

If you find any information on the website that is incorrect, offensive, or likely to mislead, then please contact us and we will deal with the matter as soon as possible.


All content on the bookmtcook.com website is copyrighted and may not be used for any purpose without prior written permission. If you believe that you own copyright to any material on this website then please contact us and we will remove the material once ownership of copyright has been proved. Accommodation suppliers are required by our terms and conditions to only use content on their listing that they either own the copyright to or have the written consent of the copyright holder.

Limitation Of Liability

You agree to release, indemnify and keep indemnified mtcook.com from and against all actions, claims, costs (including legal costs and expenses) losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your failure to comply with these terms and conditions, your failure to complete a transaction made through mtcook.com, any loss due to errors or omissions and any failure of any accommodation supplier to provide the services offered or failure to receive any email or communication from us. mtcook.com is not liable for any direct or indirect losses incurred by the non-availability of the system.

Website Issues

mtcook.com endeavours to provide a fast, reliable and error-free service as possible. If you experience problems using this website - please let us know.
The website is tested only against the latest versions of the major web browsers using their default settings with javascript running. If you are experiencing problems then we would recommend that you ensure that you have the latest available version of your browser installed and that your firewall, anti-virus and web security software is correctly configured.


mtcook.com is published in New Zealand and recognises only New Zealand law.

Changes To Terms And Conditions

mtcook.com reserves the right to change these terms and conditions when required. We recommend that website visitors review these terms and conditions frequently.

Other Uses

Please obtain our written permission before using our website (or any data that forms part of our website) in any other website or system.
mtcook.com will charge you $1,000NZD +GST per day if you 'web scrape', 'mash-up', simulate web sessions within any other system or use data from our website without our permission.


Please contact mtcook.com info@bookmtcook.com if you have any questions regarding these terms and conditions or any of our services.